Like all small business, Oikos Tree Crops has been impacted by the covid-19 crisis. Our normal work force which comprises a mixture of local hires and professional temporary office staff has been replaced by family willing to pitch in as well as our seed specialist-order fulfillment person. We are all wearing a lot of hats this season. As a result you might find it difficult to get through on our phone. If possible please use our email email@example.com
During June, July, August and September we are shipping only container plants early in the week. The farm is closed for pick up orders this year.
COMMON QUESTIONS :
Q. Are you open?
Yes. We are still open and taking orders. We are currently shipping potted plants but not field plants, tubers and other field harvested roots. Currently there is no office staff to answer phone calls or take orders on the phone. We are answering emails daily.
Q. When will I get my order?
All orders are shipped either on Monday or Tuesday. This decreases the chances of orders being held over the weekend. Orders are shipped via UPS or USPS.
Q. Can I add to an existing order or combine orders?
Due to lack of personnel, we cannot add to existing orders anymore. We cannot combine orders.
Q. Can I pick up my order at the farm?
There is no pick up orders this year at the farm. We believe this is the safest way to go.
Q. It says ‘Out of stock’. Are you getting more in?
We are currently producing more plants for fall shipment. These are currently being added to our website as we produce them and when they are finished. “New Crop Available ……” is in front of the plant description. As summer progresses more will be added.