SHIPPING -EVERYTHING IS SHIPPED USPS-PRIORITY-SIGNATURE CONFIRMATION-INSURED FOR THE FULL AMOUNT
Flat Rate means one price no matter what the quantity or multiple shipments.
No International and Canada. No international PO boxes. All orders will be refused for international shipping.
All seeds are sent as soon as the order is received. Your order is fulfilled within 1-5 days of receiving your order. An email notification is sent the day of shipment via USPS.
The woody plant seeds can withstand freezing in shipment. They will not be damaged by the small amount of freezing in shipping. To be safe, I take the parcels to the post office to avoid prolonged freezing to prevent outside storage even for a short period. I try to pick times where extreme cold weather is not showing up in weather maps within the U.S.
Germination for Seeds: Each planting description has the germination instructions for the seeds I produce. This is tried and true recommendations from over 40 years of growing seedlings from seeds I produced at my farm. Keep in mind a seed that does not sprout is not a bad seed, but one that needs additional dormancy for germination to begin. Also keep in mind float tests are unreliable. Do not use the float test on hazelnuts and other seeds as many seeds have seed cavities larger than the seed which makes them naturally float. This is normal for hazelnuts in particular. Not everything you might read on line is true. Freezing seeds in the freezer is not the same as planting outdoors and the seeds freeze in the soil.
It is of best interest to you to manage seeds like you would plants providing them with the right temperature, moisture conditions and location to prevent failure and optimize germination percentage. I constantly do cut tests on the seeds I collect and include extra seeds in each order to insure the number of seeds purchased equals all good seeds just in case of blanks or immature embryos. This is normal for all seeds to show some variation in germination. I try to minimize this for you. No other seed company does this by the way.
Not what you wanted or changed your mind: If you do not want the seeds you ordered, return them within three days of receiving them for a full refund minus shipping. All the seeds of a single variety or species have to be returned for the refund, not a portion. Once opened and tampered with, we will not accept it as a return. Keep in mind this is a perishable item. Once processed or handled by you in some way means the seeds cannot be returned and you have accepted them as your own. For this there will be no refunds or exchanges for other seeds. They are now yours to do with what you want and how you grow them is up to you. See guarantee for specifics. Any order placed can be refused and refunded by us due to website errors or inability to fulfill the order. We do not reserve inventory.
GUARANTEE ON SEEDS:
Our seeds do not carry a warranty of any type. The buyer assumes all risks. For quality issues please contact us when you receive the seeds. Returns are accepted if you feel the seeds are unacceptable in some way. If you think they are not what you wanted, then they can be returned if not tampered with after opening. Our seeds are harvested and packed fresh. They are stored in conditions to preserve their embryo as well as moisture level. They are not allowed to dry out other than normal processing to bring down the moisture levels enough so they do not rot in packaging and make them stable for storage. But not enough drying to damage the embryo. Do not soak the seeds. They are not dried to the point of desiccation. Soaking our seeds could make them rot. Be careful if you do this.
The seeds by Oikos Tree Crops are offered as is without a warranty. Everything is in your hands to make them grow using my methods of over coming dormancy as described in the plant description under each product. If you use other methods, then that is your experimental method not ours. Our seeds are guaranteed fresh but not guaranteed to grow. For that you have to supply both the knowledge of woody plant seed propagation as well as the means to make that happen without interruption by pests and diseases. Variation is natural in all seed grown plants. That natural variation is found within our Ecos seed strain. How that translates to your climate is left up to you. We do not guarantee the success or lack of success to your climate and environmental situation. The plant may be weedy or invasive in your location based on local laws of your state which is not necessarily a scientific and rational definition. For that you are responsible and are in full control of the destiny of your crop plant. I cannot predict the effects of the plant in your location but can provide you with cultural information to make it successful for your climate. You accept this guarantee once you check out in terms and conditions.
The nursery is closed. This is forever! No more plants will be produced. Please see changes to our guarantee this year. My farm will continue but the nursery will not. Seeds will be harvested in the fall for shipping but no more plants will be produced at the farm. The phone has been discontinued. Use the contact form on the front of the website to contact us.
Damaged in Shipping
Email email@example.com for quickest response. If you decide to plant the damaged plants, it is fine but doing so means you have accepted them as good plants. These would not fall under our warranty. Seeds are sent fully insured with signature confirmation.
All plant guarantees are null and void as of May 24,2021. The nursery is permanently closed and is no longer shipping plants. We refunded everything that was not filled in case there was a short crop on something. No 90 day guarantee as we had no means to fill orders once the nursery was closed.
We guarantee our seeds to be healthy and true to catalog description including grade and count. Upon receiving your seeds, if there is a question concerning seed quality, please bring this to our attention within one day of receipt. We do not cover losses due to experimentation, neglect, heat, drought, cold or other extreme environmental conditions including insects and disease. Due to natural variation, not all plants respond the same and may be different in your climate. Not what you expected? Return the whole seed order within 3 days for a refund. We do not cover the losses due to extreme winter weather, animal, fungal or insect damage. Once planted you have accepted them as good and refunds or credit will not be given.
On plant identification: Belief of mis-identification or actual mis-identification: either way-we will not cover a removal or loss type of time scenario including the purchase price of the seeds. Because we work with open pollinated plants including hybrids, many things do not look like the ‘books’ including images found on the internet-other websites which may or may not be accurate. We are not going to dispute or corroborate your claim.
Any order can be refused and refunded by us due to website errors or inability to fulfill the order. We do not reserve inventory or allow pre-orders.
Seeds: Our seeds do not carry a warranty of any type other than weight and=or count. The buyer assumes all risks. For quality issues please contact us when you receive the seeds. Returns are accepted if you feel the seeds are unacceptable in some way. Seeds are fresh when packed for the year of sale as marked on each packet. Our seeds are harvested and packed annually. Do not soak the seeds. They are not dried to the point of desiccation. Soaking our seeds may make them rot.
International Orders: no more seeds are sent internationally.
Substitution: We do not substitute seeds.
GUARANTEE: Seeds are harvested fresh, stored properly including refrigeration and shipped as soon as possible. Seeds are labeled properly. Records are kept of the source of our seeds on our farm and how they were developed. I guarantee the seeds are fresh and not dry stored for long periods of time. Seed labels include year of harvest.